Junior Product Consultant

GADJIAN.COM
Jakarta Selatan, DKI Jakarta
Posted 2 bulan yang lalu | Customer Service

INFO DETAILS

Job Type   :
Full Time
Job Industry   :
Information Technology and Services
Job Function   :
Customer Service
Experience   :
Fresh Graduates / Less Than 1 Year Experience
Education   :
Bachelor Degree

DESCRIPTION

  • The individual will be responsible for maintaining customer’s retention rate by
  • responding promptly to customer’s inquiries and complaints. Your job description
  • will mainly entail, but not limited to:
  • * Responding to customer’s complaints, determining the cause of the problem, as
  • well as selecting and explaining the best solution to solve the problem
  • * Coordinating with other sections with regards to customer’s needs and
  • requests
  • * Collecting customer’s feedbacks and analyzing customer’s needs
  • * Analyzing customer’s experiences and insights to come up with improvement
  • suggestions and initiatives

REQUIREMENTS

  • * Bachelor’s degree in any major, preferably Information System, Management or
  • Accounting
  • * Excellent oral and written communication skills
  • * Excellent analytical and problem-solving skills
  • * Positive, can-do attitude is a must
  • * Pleasant personality and appearance
  • * Highly motivated to learn and have the ability to learn new concepts quickly
  • and apply them to assigned tasks and responsibilities
  • * Ability to think and work as part of a team, to integrate with others and to
  • show personal initiative
  • * Have the initiative and the ability to offer new ideas
  • * Computer literate

SALARY

  • Salary Hidden
LAMAR POSISI INI
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GADJIAN.COM
GADJIAN.COM

COMPANY DETAIL

Company Industry : Computer Software

Links : www.gadjian.com

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