Captain F&B Service

Posted 2 bulan yang lalu | Management


Job Type   :
Full Time
Job Industry   :
Leisure, Travel & Tourism
Job Function   :
Experience   :
Senior Staff/ Supervisor / Coordinator / Team Leader
Education   :
Associate Degree / Diploma Degree (D1 - D3)


  • Description
  • Tourism in North Sulawesi is growing and in need of good quality human resources
  • who speak and write English and understand the tourism sector. Murex Dive
  • Resorts, the pioneer dive resort in Manado, is expanding. We are seeking
  • qualified and motivated Captain F&B Service.Restaurant Captain Duties and
  • Responsibilities:
  • * Always greet and welcome guests promptly in a warm and friendly manner.
  • * Always thank and give fond farewell to guests conveying anticipation for
  • their next visit.
  • * Assist guest with table reservation.
  • * Assist guest while seating.
  • * Ensure guest are serviced within specified time.
  • * Has a good knowledge of menu and presentation standards.
  • * Speak with guests and staff using clear and professional language.
  • * Able to answer any questions regarding menu and assist with menu selections.
  • * Able to anticipate any unexpected guest need and reacts promptly and
  • tactfully.
  • * Always applies service techniques correctly at all times, and serving Food &
  • Beverage items with enthusiasm.
  • * Serve food courses and beverages to guests.
  • * Set tables according to type of event and service standards.
  • * Record transaction / orders in Point of Sales systems at the time of order.
  • * Communicate with the kitchen regarding any menu questions, the length of
  • wait and product availability.
  • * Communicate additional meal requirements, allergies, dietary needs, and
  • special requests to the kitchen.
  • * Check with guests to ensure satisfaction with each food course and
  • beverages.
  • * Responsible for clearing, collecting and returning food and beverage items
  • to proper area.
  • * Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
  • * Reviews order dockets ensuring accurate and timely preparations for order
  • requirements accordingly.
  • * Present accurate final bill to guest and process payment.
  • * Perform shift closing on the Point of sales terminal and tally cash and
  • credit card settlements.
  • * Ensures that the restaurant is always kept clean and organized, both at the
  • front as well as the back of house areas.
  • * Ensures that hotel brand standards and SOP's are consistently implemented.
  • * Work with fellow staffs and manager to ensure that the restaurant achieves
  • its full potential.
  • * Completes the daily responsibilities that are set for each individual shift.
  • * Complete closing duties, including restocking items, turning off lights,
  • etc.
  • * Conducts monthly inventory checks on all operating equipment and supplies.
  • * Take an active role in coaching and developing junior staff.
  • * Any other duties related to food and beverage service assigned by the
  • manager.


  • Prerequisites:
  • * Good command in both spoken and written English.
  • * Should have pleasing personality.
  • * Excellent guest service skill.
  • * Good knowledge of food and beverage service.
  • Education: * Diploma or degree in Hotel Management or related field.
  • * Familiar with Point of sale systems, MS office, Property
  • management systems etc.
  • Experience: * 2 – 3 years of work experience in Food & Beverage gained from a 3
  • star international or National property, along with 1 year experience in a
  • Captain position or a similar role an advantage.


    • A good salary paid per month
    • 6 days off per month and 12 days annual leave 
    • Part of the monthly guest tip pool Health insurance (BPJS) via the company
    • Opportunity to learn to snorkel & dive around North Sulawesi and become a certified diver
    • Work at 3 beautiful locations in North Sulawesi 
    • For the right person there are many grow opportunities within the company and you will be able to develop yourself within the hospitality industry.


  • IDR 2598000 - 3500000
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Company Industry : Hospitality

Links :



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